Bay Pointe Inn

While taking a road trip across the Midwest, I accidentally discovered this little gem. We were initially looking to book a hotel in Kalamazoo, but this hotel was on the water and had excellent reviews. We booked it, and we didn't regret it. Because we stayed during the off season, we received a great rate on the King suite room overlooking Gun Lake and the river. The room had a balcony, fireplace, and jacuzzi. The service was friendly and helpful. Continental breakfast was included. We also ate at the restaurant and enjoyed the cuisine and live music. We hope to come back in the summer because we heard it is a lot of fun with more live music and lots to do on the lake.

Was in the area and found this hotel. We arrived late and the person behind the counter welcomed us to the inn. After checking in, she informed us that the bar and restaurant were closing in 30 minutes. We dropped our stuff at the room and headed down to the bar. We got our drinks and sat outside by the fire over looking the lake. The room was great and we both had a great nights sleep. The next morning we had the free complimentary breakfast in the restaurant. We were both very happy with our stay.

No.

This place is an over charge and crowded with people that don't know how or don't want to do their jobs.

While attending a 50 person wedding there was a security detail of 4 people. To protect us from others right, as it was our party that paid to use the facilities. Nooo, they were there to harass and intimidate us all night. Literally sitting on and blocking one of the two sets of stairs down to the venue and act like tough guys... Very weird.

At some point in the night my grandmother and I were at her car to take her medicine and the security on detail rushed over to us and started yelling about "drugs on the premises" and threatened to call the police on her... she was smoking some legal marijuana for her sever macular degeneration. When trying to explain to the screaming child who was the security person we were ignored and threatened.

My brother, who's wedding it was l, actually decided he didn't need to TIP because of the poor behavior of the staff and the combination of the security detail infringing on our rights

All in all, we will not be giving any of our families money to this place and hope you consider taking your business elsewhere where, somewhere where you will be appreciated and not targeted.

We stayed here after we attended a wedding reception across the street. The room was very nice and the view of the lake is magnificent. There is a restaurant named Terrace Grille. We didn't eat there but the drinks are exceptional. Ordered the pear martini. All I can say is Wow. So good.

This place will be amazing in the summer with the views.

My fiancée and I wanted to tour Bay Pointe Woods for our wedding venue and had made dinner reservations and booked a room for the night at the Inn to make a date night out of it. We were so excited about this venue and had our hearts set on getting married there, however, we wanted an indoor wedding in the middle of October. We were told that due to lack of staff during that month, they would not be able to accommodate us and flip the space, we would have no choice but to get married outside and have the reception inside. We were told that we would have to change our date to November in order to be eligible to have the wedding completely inside and have them flip the space for us. We expressed how we have elderly family members who would be in attendance and would not be comfortable outside or even ambulating on the grass where the chairs would be lined up. As a couple getting married in Michigan, weather can be extremely unpredictable, especially in October. It was extremely disheartening and just not feasible to have our wedding there when we are planning on spending $30,000+ on our special day and be told that we can't have exceptions made to allow us to have our dream wedding. After going back and forth with the tour guide about any possible way that we could make our dream October wedding work, she recommended a different venue/business in Grand Rapids, which was just mind blowing to us and unprofessional to essentially sell a different business.

Our dinner reservation was great, the food and service was delicious. The restaurant was clean and modern. I had the salmon and my fiancée had filet. We were both very impressed with the cook, flavor, and presentation of our entrees. Our waitress was very nice and attentive.

The room was very cute and also very clean! We had a great view of the water. However, bring your own pillow! There were about 6 or 7 very large pillows that were so firm. My fiancée and I both did not sleep well at all due to how uncomfortable the pillows were. We had texted the front desk (their preferred method of communication) about this issue and they never responded. The faucet in the shower was also broken. They had a decent sized pool and hot tub, but if you're looking for a gym, they only had a BowFlex treadmill and BowFlex bike and 2 1.5lb weights.

Overall, we were not thrilled with the experience here. Go enjoy dinner, but save your money on the hotel and consider having your wedding elsewhere.

Bay pointe inn is a great place to vacation. Customer service was excellent and It is set up so that you don't have to leave the campus, which is really convenient. The rooms were very nice and it's worth it to pay extra to have the lake view. You can rent a pontoon boat and board it right on the dock out front. They will even pack a cooler with drinks and snacks for you (for a little extra). We also enjoyed spending time by the community fire pit at night, the employees even lit it for us. The terrace grill restaurant offers free breakfast for guests (pretty standard hotel breakfast but they did have a homemade quiche) and we ate there for dinner as well.

I noticed an indoor pool and conference room on the first floor but we did not use it during our stay. There was also a nice area by the lake where I assume they hold weddings.

Skip this place. Have you ever been to place with a special location and or a special view so the crowd come easy to the restaurant ... then the food is terrible and you realize the view is the only reason they are not closed down? Well this is one of those places. Our server was incredible the location was convenient and the cocktails were fast (but average). After that it was all down hill. A party of 8 with all different entrees was left completely dissatisfied.

The bartender does not know what goes in a drink and doesn't ask just winged it.

Won't return and feel sorry the people that live on the lake cuase they are stuck with it!

Recently had the Chicken tortellini with Alfredo sauce with mushrooms and I must add this may be the best dish I've had here!

Meh, ribeye and prime rib were tough and flavorless. Severely understaffed which probably was the reason our food was barely warm when we got it. Add to that sitting on the patio with a loud woman dropping f bonds every 30 seconds, this was not the anniversary dinner we imagined. Sad that it cost over $150 for a less than mediocre meal.

We stayed in one of the villas in The Woods at Bay Pointe and it was the most amazing, perfect winter getaway. These villas are walking distance to the Inn, where you can walk by the lake, soak in the hot tub, or get a workout in in the gym. However, they are also nice and private. Takeout from The Terrace Grille was excellent, made exactly to order, including cocktails. The continental breakfast at the grille was very good, had everything you'd want in a continental breakfast.

The rooms themselves were spotless, by far the cleanest rooms I've ever stayed in in a hotel. They had everything you need in the kitchenette- coffee mugs, a keurig, perfect sized mini fridge, sink and microwave. The bathrooms were beautiful and large, with plenty of mirror, sink and counter space. The sitting area had beautiful furniture, nice smart TV, and was very cozy with a large window and a gas fireplace. The beds were very comfortable, linens were very nice, and I loved that they had a large variety of pillow types on the beds. Each bedroom also had a smart TV.

There is a gas fire pit in the common area outside the villas, and there are also chairs to sit on your own private deck as well.

I cannot recommend this stay enough. We will absolutely be back. If you are on the fence, I promise you won't be disappointed choosing this gem of a place for your next getaway.