The C2 Group

The C2 Group

IT Services and IT Consulting

Grand Rapids, MI 1,307 followers

We're a Michigan-based web agency specialized in designing, developing, and supporting CMS and ecommerce solutions.

About us

The C2 Group is a web agency based in Grand Rapids, Michigan that exists to enable talented people to thrive through digital. We specialize in designing, developing, and supporting custom CMS and ecommerce solutions. From strategy to implementation, adoption, and support, everything we do is engineered to empower the success of our clients, their teams, and their customers. With a niche for browser-based business solutions, our team of 40 offers high-touch service with a commitment to a “no surprises” delivery throughout the software development lifecycle. Our offerings include digital transformation services, UX and visual design, web and application development, adoption and business enablement, continuous support and optimization, and cloud hosting managed services. We have been providing digital solutions to organizations for over 15 years within verticals such as manufacturing and distribution, technology, financial services, consumer goods, higher education, and more. Our team values an intentional, enthusiastic, and low-ego approach to client service and team interactions. We’re proud to promote a company culture and work environment recognized twice among the nation’s Best and Brightest Companies to Work For, as well as being a five-time Best and Brightest winner in West Michigan.

Website
https://www.c2experience.com
Industry
IT Services and IT Consulting
Company size
11-50 employees
Headquarters
Grand Rapids, MI
Type
Privately Held
Founded
1988
Specialties
Mobile Design and Development, Custom Software Development, Enterprise Web Design and Development, User Experience Design, Custom Application Design and Development, Managed Services, CMS Implementation and Adoption, Consulting, DevOps, ECommerce, Enterprise Integrations, Multi-Brand, .NET Development, CMS, and Ongoing Web Support

Locations

Employees at The C2 Group

Updates

  • View organization page for The C2 Group, graphic

    1,307 followers

    We ordered up some beautiful Spring weather to partner once again with D.A. Blodgett - St. John's for an outdoor service project. We're honored to give of our time and resources to beautify the residential campus for the children and families who live and garner services there. Thank you DABSJ for all that you do!

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  • View organization page for The C2 Group, graphic

    1,307 followers

    At its core, digital transformation involves reimagining traditional business models and processes to enhance operational efficiency, improve customer experiences, and foster innovation. Industries ranging from retail and manufacturing to education and agriculture have seen tangible benefits, including reduced operational costs, elevated employee experiences, and significant revenue growth. Here are some examples: Ecommerce: Learn how a nearly $2B supplier of academic, consumer, and business products unified their brands across a single platform to improve customer experience and increase sales. Manufacturing: See how an aging company intranet unable to meet a global company’s rapidly increasing needs transformed into a responsive multilingual town square. Sports and Entertainment: Watch a stadium navigate scheduling, market saturation, and special events while integrating real-time direct sales managed by non-technical users. Public Education: Gain insight into how one of the largest school districts in the nation created a single source of truth and handled high-traffic surges. Agriculture: See how a Fortune 500 agribusiness benefited from connecting with its customers and personalizing engagement. What results have you dreamt of when thinking about your own digital transformation? We’d love to hear your goals, fears, and questions about where to begin! #DigitalTransformation Read More: https://bit.ly/3v3gIqS

    5 Examples of Digital Transformation Across Industries | Blog | The C2 Group

    c2experience.com

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    Position your PE firm as a forward-thinking industry leader while increasing profits and enjoying growth with this deep dive into digital transformation strategies for private equity acquisitions. Key Highlights: Aligning Goals with Digitalization: See why marrying strategic vision with technological advancements creates value, improves efficiency, and increases growth. Adoption and Integration of New Technologies: Get a breakdown of the steps necessary for integrating digital systems and see why tech helps PortCos deliver increased profits. Vetting Vendors and Partnerships: Revisit selecting and vetting vendors to create mutually beneficial partnerships, enabling effective transformation while avoiding technical debt. Creating Cultural and Organizational Change: From engaging stakeholders to embracing ongoing improvement, see how change management drives successful digital maturation processes. Balancing Cost, Effort, and ROI: Get guidance on how to balance cost, effort, and ROI to prioritize initiatives leading to quick wins and value adds that create momentum. Join us in embracing the digital future of private equity acquisitions. We look forward to hearing your thoughts on technological transformation in this agile and data-driven industry. #DigitalTransformation #PrivateEquity Read More: https://bit.ly/3V7Hvg8

    Using Digital Transformation To Become a Private Equity Leader  | Blog | The C2 Group

    Using Digital Transformation To Become a Private Equity Leader | Blog | The C2 Group

    c2experience.com

  • View organization page for The C2 Group, graphic

    1,307 followers

    Digital transformation is more than a buzzword: It’s a must-do for enterprises looking to thrive in the ever-evolving digital landscape. This guide explores DX challenges, outlines an implementation roadmap, and shares a billion-dollar success story. Join us to understand: The Core Elements of Digital Transformation: Digital transformation at scale is full of challenges. Legacy systems, organizational complexities, and the sheer volume of necessary changes can overwhelm even the most innovative among us. Successful transformation balances costs and goals using critical customer insights to ensure better decision-making. How to Adapt to the Evolving Digital Landscape: Understanding digital transformation at the enterprise level is no small feat. Organizations must create clear plans and partner with experts for successful implementation that improves customer experience while enhancing productivity and profitability. The Urgency for Change at in the Digital Age: In an environment of changing customer expectations, supply chain disruptions, and evolving workforce environments, digital transformation is no longer optional—it's essential. #DigitalTransformation Read More: https://bit.ly/48KuvAc

    Enterprise Digital Transformation: Productivity & Profitability at Scale | Blog | The C2 Group

    Enterprise Digital Transformation: Productivity & Profitability at Scale | Blog | The C2 Group

    c2experience.com

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    1,307 followers

    In the rapidly evolving digital world, businesses that want to grow must continually adapt and transform. Whether it's an updated marketing strategy or reimagining how they interact with customers, organizations are constantly looking for ways to operate more effectively. Different as they may seem, housing authorities, online radio stations, and soccer stadiums can somehow all face the same problem: How to efficiently and effectively use technology to improve customer experience. In our new guide on the digital transformation customer experience, we look at using personalization, a seamless multi-channel approach, and the art of balancing automation and the human element to create differentiation that leads to profitability and growth. Complete with case studies and a 7-step roadmap, we spell out why prioritizing CX in DX helps businesses stay agile and meet evolving consumer demands to stand out in a crowded marketplace. Join us! You know we love to talk DX! #DigitalTransformation #CustomerExperience #BusinessInnovation https://bit.ly/3wBUAnN

    Elevating Customer Experience Using Digital Transformation  | Blog | The C2 Group

    Elevating Customer Experience Using Digital Transformation | Blog | The C2 Group

  • View organization page for The C2 Group, graphic

    1,307 followers

    Digital transformation (DX) is key for business growth and survival, but it doesn’t happen without a plan focused on people. That’s why we developed a guide for digital change management that details: The Importance of Change Management: Discover why organizations are struggling to achieve the full potential of DX and how the process impacts not only workflows but mindset and culture. Learn why an effective change management strategy is crucial for DX success. How to Develop a Dual Focus on Technology and People: Understand the vital role your people play in every stage of digital transformation, from planning to implementation. Learn how to cultivate a culture that not only accepts but embraces change. Strategies for Overcoming DX Challenges: Address resistance to change, gaps in expertise, a lack of strategic planning, and budgetary limitations before you begin. See how partnering with an outside expert can help your organization identify potential roadblocks and mitigation strategies to avoid operational disruptions. We’d love for you to join us in exploring how effective change management can help you achieve your digital transformation goals.🚀 #DigitalTransformation #ChangeManagement #BusinessInnovation Read More:https://bit.ly/4a3irv3

    Strategies for Success: Prioritizing Change Management in Digital Transformation  | Blog | The C2 Group

    Strategies for Success: Prioritizing Change Management in Digital Transformation | Blog | The C2 Group

    c2experience.com

  • View organization page for The C2 Group, graphic

    1,307 followers

    User experience design is key to ROI for digital transformation. For any digital transformation strategy to be successful, IT leaders must take a human-centered approach that leverages digital technology to create enhanced and agile experiences. Join us to: Create value through UX design transformation: See how creating a customer-centric approach improves loyalty. Learn about leveraging technology to enhance digital experiences. Get a breakdown of the steps for implementing UX design in DX: From research and prototyping to ongoing optimization, we outline the steps to for implementing UX design in DX and why each one is integral to success. See a case study on the subject: Get insight on how overhauling aging tech, siloed data, and redundant brand and product websites led to a 17% increase in annual revenue for a $2B supplier with over a dozen individual brands. What results have you seen by prioritizing UX in digital transformation design? We’d love to hear about your experiences! #UXDesign #DigitalTransformation Read More: https://bit.ly/3wGMSZz

    Elevating Customer Experience Using Digital Transformation  | Blog | The C2 Group

    Elevating Customer Experience Using Digital Transformation | Blog | The C2 Group

    c2experience.com

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